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PRESCRIPTION POLICY

Can you write a prescription?

Yes, our medical & psychiatric providers can send a prescription straight to your local pharmacy, when medically necessary.
MeMD's medical team is made up of board-certified physicians, nurse practitioners, and physician assistants who are licensed to practice medicine in your state. They can diagnose, treat and prescribe medication when medically necessary. When you request a visit, we’ll ask you for your preferred pharmacy, and even help you to find one that's 24/7. 
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Medical Prescription Policy

Our medical providers are able to prescribe a wide range of drugs, which can be useful for treating infections, allergies and other minor health concerns.

 

MeMD medical providers do not prescribe elective medications, certain anticonvulsants, narcotic pain relievers, or other drugs listed as controlled substances by the U.S. Drug Enforcement Agency or regulated under State law. Review the DEA Controlled Substances Schedule if you are interested in a particular prescription and are uncertain if it is listed as a controlled substance.

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Providers generally do not prescribe more than a 90-day refill within a 6-month period. MeMD consultations treat the majority of common medical conditions, however, a small number of cases require an in-person visit for complete care. Patients, please be informed that MeMD is not a replacement for your primary care physician or annual office check-ups.

A note about antibiotics

Many ailments we treat are caused by infections, some of which are due to viruses or other pathogens, which do not respond to antibiotics. Antibiotics are only effective against bacterial infections and are not always the answer to infections. The more antibiotics are used when not medically necessary, the more likely bacteria become resistant to such medication, making future treatment of bacterial infections more difficult and expensive. As a result, your MeMD provider may present a treatment plan that includes symptom relief for non-bacterial infections, rather than a prescription for antibiotics.

Medical

Men's & Women's Health Prescription Policy

Through our men’s and women’s health service lines you can consult with a medical provider for common men’s and women’s health conditions including but not limited to erectile dysfunction, hair loss, birth control and STIs. Please note, MeMD is not an online pharmacy. Prescriptions are submitted electronically and are available for purchase and pick-up at your local pharmacy or through a mail order pharmacy.

 

MeMD medical providers do not prescribe certain anticonvulsants, narcotic pain relievers, or other drugs listed as controlled substances by the U.S. Drug Enforcement Agency or regulated under State law. Review the DEA Controlled Substances Schedule if you are interested in a particular prescription and are uncertain if it is listed as a controlled substance.

 

If a MeMD medical provider determines that tests (e.g., laboratory tests, EKG, other diagnostic tests) are needed prior to prescribing the medication, the patient is responsible for following up in person for the tests.

 

Providers can prescribe up to a year supply of maintenance medications if you can supply proof of your most recent wellness/physical exam (within the year) and upload it to the chart for the provider’s review. If you are unable to supply proof of your most recent wellness/physical exam, the provider can write a short-term prescription of up to 3 months. Please note that prescriptions are written at the medical provider’s discretion – a small number of cases may require an in person visit for complete care.

Men's & Women's Health

Psychiatry Prescription Policy

Psychiatry Prescription Policy

With MeMD you can consult a psychiatric provider online and receive personalized treatment, including prescriptions when medically necessary. Please note, MeMD is not an online pharmacy. Prescriptions are submitted electronically and are available for purchase and pick-up at your local pharmacy or through a mail-order pharmacy.

 

Please note, refills for prescriptions by a prescribing provider outside of the MeMD network will not be honored. However, if an initial assessment has been completed by a MeMD prescribing provider, and the patient is actively following their medication regimen/treatment plan, the patient can request a medication management visit within the window of the original prescribing period. MeMD psychiatry visits treat the majority of common behavioral health issues, however, a small number of cases require an in-person visit for complete care. If a MeMD psychiatric provider determines that tests (e.g., laboratory tests, EKG, other diagnostic tests) are needed prior to prescribing the medication, the patient is responsible for following up in person for the tests.

 

MeMD providers will not prescribe elective medications, or other drugs listed as a controlled substance by the U.S. Drug Enforcement Agency or regulated under State Law. Review the DEA Controlled Substance Schedule if you are interested in a particular prescription and are uncertain if it is listed as a controlled substance. 

Psychiatric

Talk Therapy Prescription Policy

MeMD therapists do not prescribe medication but instead provide talk therapy to pinpoint your needs, establish a treatment plan and measure your progress.

Talk Therapy

Have questions about what we can prescribe?

Give us a call toll free: 1-855-636-3669

Please note

Refunds will not be issued to patients who request visits for mental illnesses or prescription refills that are in violation of the MeMD prescription policy.

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MeMD is not an online pharmacy; your prescription will be sent to a local participating pharmacy for purchase and pick-up. You may download a copy of the medical provider’s visit summary for your records.

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*If you are experiencing a medical emergency or crisis situation, dial 911 immediately for assistance. 

Telemedicine is not appropriate for a medical, mental health, or behavioral health emergency. 

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MeMD offers medical consultations, behavioral health counseling, and talk therapy services via telehealth to patients nationwide. Services are provided in accordance with state law by licensed professionals and are rendered subject to the licensed professionals’ judgment. When medically necessary, MeMD providers may prescribe medication to patients; MeMD does not guarantee that a prescription will be written. MeMD is not a pharmacy or prescription fulfillment warehouse. MeMD is not an insurance product. Virtual Urgent Care visits are not a replacement for a primary care physician.

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Corporate Headquarters: 6910 E. Chauncey Lane, Suite 220, Phoenix, AZ 85054

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